Direct Service Professional (Community Living Support)

Hope – Empowerment – Purpose

Make a difference!

Cobb County Community Services Board offers a generous benefits package for full time employees, which includes employee Retirement Plan, Paid Holidays, Paid Time Off (PTO); Health, Dental, Vision, Legal, Short Term Disability, Long Term Disability, Critical Illness (AFLAC), Life Insurance, Flexible Spending Account and Dependent Care Account.

+$600 Sign-on Bonus for Full-time DSPs

JOB TITLE: Direct Service Professional (IDD)                                                  

PROGRAM: Community Living Support     

HOURS:  12:00PM- 5:30PM                              

FLSA STATUS: Non-exempt 

JOB SUMMARY: Community Living Support services are provided to an individual participant, with a one to one staff to participant ratio which are directly linked to goals and expectations to support acquisition, retention, or improvement of daily living skills. Personal Care and assistance may also be a part of Community Living Support services, but the intended outcomes are to improve the participant's abilities to become more independent, with increased natural supports and/or less paid supports. The services are provided in the participant's own or family home and community. Services include teaching skills related to activities of daily living and instrumental activities of daily living that may include but are not limited to bathing, dressing, personal hygiene, light housework, laundry, meal preparation, shopping, telephone usage, medication and money management.


  • Support and Supervision 40%- Provide services in community-based settings inside the Participants' own or family home and their community. Assistance to support the participant with acquiring, retaining, or improving daily living skills for independent living in the home and community such as assisting with bathing, dressing, personal hygiene, light housework, laundry, meal preparation, shopping, telephone usage, medication and money management.
  • Proxy Care Support 05%-Other related participant-specific assistance, such as assistance with personal care and self-administration of medications, and health maintenance activities as indicated in the approved Individual Service Plan.                                                                  
  • Transportation 20% -Transportation to and from activities and settings primarily utilized by the Participant.  
  • Documentation 10%- Documentation of the individual activities addressing goals and progress in the electronic behavioral health record within the required time-frame.                              
  • Communication 05%- Collaboration with the Program Coordinator and Treatment Team members for any significant changes or updates to ensure health, safety and welfare of the individual supported.
  • Reporting 05%- Reporting all changes or concerns to the Program Coordinator within one hour of observation to ensure the alignment and compliance of the Quality Assurance plan.
  • Monitoring 05%- Assure the confidentiality and client rights requirements are maintained and in alignment with the federal, state and agency guidelines.
  • Training 05%- Assure successful completion of all initial and annual training requirements.
  • Other 05%-Assure completion of duties as assigned.


  • Knowledge of Georgia Department of Community Health Division of Medicaid Policies and Procedures for the Comprehensive Waiver Part III, Chapter 1900-3500: Specific Program Requirements for Community Living Supports Services.
  • Knowledge of Georgia Department of Behavioral Health & Developmental Disabilities Provider manual Part II, Section 1: Community Standards for Developmental Disability Providers.
  • Knowledge of National Accreditation Standards for CARF
  • Knowledge of Georgia Department of Community Health regarding licensure policies and procedures.


  • Demonstrate competency utilizing and managing medical records documentation systems.
  • Drive and demonstrate transporting participants safely.
  • Demonstrate written and oral communication skills.
  • Demonstrate positive customer service delivery to internal and external stakeholders.
  • Demonstrate person-centered individualized supports with activities.
  • Demonstrate client rights knowledge and implement when supporting participants.
  • Demonstrate competency in First Aid/CPR, Medication Management, Seizure Management, and Transfers, Visual Impaired/Blind and Hearing Impaired/Deaf protocols.


  • Ability to drive a vehicle and use of safety protocols.
  • Ability to provide transfers to adults in wheelchairs.
  • Ability to work directly with adults with intellectual developmental disabilities who require supports across all adult daily living skills.


  • Efficiency of Services-KPI #2- Service Utilization 80% of individuals will utilize authorized services.
  • Effectiveness of services-KPI 3- Health Risk Assessment Tools 100% will be completed up to 120 days prior to their birthdate annually.
  • Effectiveness of Service-KPI # 4- Community Integration Activities 75% of individuals participating in services will engage in 2 or more activities per month.
  • Satisfaction of Services-KPI #6-IDD Satisfaction Survey 90% of the individuals participating in monthly Satisfaction Surveys identify they are satisfied with services.


  • Ability to drive a vehicle.
  • Ability to lift and transfer individuals safely.
  • Ability to read and write complete sentences.
  • Ability to utilize a computer and word processor program.
  • Ability to utilize oral communication effective and efficiently.
  • Ability to manage stress and maintain a calm demeanor when working with individuals and families.
  • Ability to demonstrate conflict resolution and team building skills.


  • Education – High School Diploma or equivalent
  • Licensure/Certification – Current State of Georgia Driver's License
  • Experience – Minimum one (1) year experience with Developmental Disabilities population
  • Other - Criminal background check clearance, official academic transcripts, valid driver's license/ID, drug screen, TB test


  • Experience – Two (2) years' experience with the Developmental Disabilities population