Community Health Worker 1-2 (conditional)

SUMMARY:

This evolving position is located in the Community Health with the Oklahoma City-County Health Department (OCCHD).  The employee works collaboratively with a team of health care professionals and social service agencies to provide patients with opportunities to stabilize and improve their health.  As a Community Health Worker (CHW), health related social needs, not just medical needs, are managed to improve overall community health.  CHWs will provide information on available resources, provide social support, and advocate for individuals and community health needs. Responsibilities will include referral management, documentation of each patient contact, general health management skill building, and the reduction of barriers to appropriate health care and social services. Additionally, the CHW will work to increase access to appropriate venues of community-based services, assist individuals in improving health status, facilitate access to social services, and ensure community members access the services they need. The CHW will work in both clinical and community settings.

 

PRINICIPLE DUTIES AND RESPONSIBILITIES:

This is a summary of the duties and responsibilities commonly found within this classification. All employees must maintain a commitment to the OCCHD's mission, vision and strategic goals.  This summary is not meant to be all-inclusive, thus, other related activities or tasks may be assigned.

 

This position functions at the entry level (Tier 1) as defined by the Council on Linkages Core Competencies for Public Health Professionals. An emphasis on the following domains is important in this role:

  • Analytic Assessment Skills
  • Communication Skills
  • Cultural Competency Skills
  • Community Dimensions of Practice Skills
  • Public Health Sciences Skills

 

ESSENTIAL JOB FUNCTIONS:

  1. Guide individuals in the process of accessing services and receiving needed social services through referral management.
  2. Act as patient advocate by enhancing the individual's ability to effectively communicate with providers.
  3. Motivating and encouraging people to obtain care and other services.
  4. Assist families in implementing measures to decrease risk of further problems.
  5. Coordinate patient care with other health providers and health programs.
  6. Provide basic screening tests (e.g., height, weight, blood pressure)
  7. Conduct outreach and prevention education services, targeting individuals who are at high risk for chronic disease complications.
  8. Provide culturally and linguistically appropriate services to assigned clients.
  9. Work with a multidisciplinary health care provider team.
  10. Work with clinicians regarding client changes in behavior, nutrition, exercise, substance abuse, medication compliance, and other issues as related to the care plan for the patient.
  11. Assist in community-based classes/education and conduct prevention awareness screenings.
  12. Document and track individual and population level data
  13. Travel to off-site locations to perform job duties as needed; occasionally this may require employee to work on evenings or weekends.
  14. Participate in regularly scheduled staff development trainings to maintain and improve personal knowledge base of various social and medical services.
  15. Participate and attend regularly scheduled meetings.
  16. Communicate all concerns to supervisor as necessary, seeking support and guidance proactively.
  17. Maintain appropriate confidentiality and follow agency guidelines and regulations regarding the release of patient, provider, or agency information.
  18. At the direction of OCCHD Executive Director or designee, the employee will be assigned a variety of specific job duties and responsibilities as a member of the OCCHD Emergency Preparedness and Response Program Team, the employee is required to complete all necessary emergency responder training and may be designated as a member of the first-responder team.
  19. In accordance with our designation of a PHAB Accredited health department and explicit commitment to a culture of continuous quality improvement, employees will receive Quality Improvement (QI) training deemed necessary by their supervisor.

 

QUALIFICATIONS/REQUIREMENTS:

-High school diploma or GED required

-30 hours of college courses; allied health professional certificate; Associates Degree preferred

(one year of field experience can substitute for education requirements.

-Valid Oklahoma driver license required

-Strong connection to and experience with vulnerable populations in the Oklahoma City metro

-Bilingual a plus

-Must become certified in CPR within 90 days of employment

LEVEL 1 -One year of public contact experience required, pay grade 8, $1,413 semi-monthly

LEVEL 2 - Two years of public contact experience required, one year of Community Health Worker experience, pay grade 9, $1,524 semi-monthly

                               

SKILLS AND ABILITIES:

-Skill in operating a personal computer

-Ability and willingness to maintain confidentiality

-Ability and willingness to communicate with persons of diverse backgrounds both orally and in writing using tact and diplomacy

-Ability and willingness to follow established policies and procedures

-Ability and willingness to develop and maintain effective working relationships

-Ability and willingness to follow safe working practices and procedures

-Ability and willingness to assume responsibility for work product

-Ability to exercise judgment in the application of professional services

 

WORKING CONDITIONS:

-Primarily indoors in climate-controlled building

-No smoking or use of non-smoking tobacco products is allowed at anytime while conducting agency business or in agency vehicles

-No use of cell phones or the use of electronic wireless communications devices used to write, send or read a text-based communication while driving a motor vehicle on agency business

-May be subject to sitting and/or standing for prolonged periods of time

-May be exposed to prolonged glare from computer monitor

-OSHA category: performs tasks that may involve exposure to blood.

 

PHYSICAL REQUIREMENTS:

-Arm/hand steadiness and digital dexterity enough to use equipment such as personal computer, ten-key, typewriter, FAX machine, etc.

-Vision enough to read computer printouts, hand- or machine-generated documents, etc., as well as print on computer monitor

-Speech and hearing enough to communicate with others, both via telephone and face-to-face

-Flexibility to bend, stoop, and pull to perform tasks such as filing documents

-Flexibility and strength enough to lift and move equipment and supplies weighing up to 35 pounds

 

WORKING RELATIONSHIPS:

This position requires frequent contact with other employees, visitors, clients, applicants, etc., to give and receive information and/or to provide assistance.  The employee also may have contact with state and community agency employees, civic organization, school officials, students, childcare centers and public/private clinics.  The incumbent interacts with a broad spectrum of socio-economic groups.  Tact and diplomacy are required in the performance of duties.  The employees may be required to deal with hostile persons on occasion.

 

SUPERVISION GIVEN AND RECEIVED/ACCOUNTABILITY:

This employee is under the direction of an immediate supervisor.  Work product is subject to both specific and general review.  The incumbent has no supervisory responsibilities and no direct accountability for budget, money or materials.

 

OTHER DUTIES AND RESPONSIBILITIES:

-Must have an operating vehicle available for use when field duties are required

-May be required to take the smallpox vaccination, and other vaccinations or inoculations, as a member of the first-responder team

-May be required to work occasional evenings and weekends due to job responsibilities to include but not limited to Total Wellness classes, OCCHD and community events.

 

Employees who fall into the following categories are in conditional employment positions:  a) Executive Management; b) Deputy/Assistant Directors; c) certain other OCCHD employees individually designated by position number whose salaries, benefits, and/or overhead are based on revenue generating contracts, grants, or fee-for-service revenue.  In other words, this means that if the funding or the program is terminated, cancelled, or non-renewed, your employment terminates automatically.  This position is conditional.  THIS POSITION IS FUNDED THROUGH A TWO YEAR GRANT.

 

Interested candidates should apply online at www.occhd.org.  Select Careers at the top of the web page, select Current Jobs, select the position you are applying for, and select apply now.  You will be directed to our Career Center.  Get started by uploading your resume with your profile.  Otherwise, click "skip" to continue.  Register with the Career Center, complete an application, attach a cover letter, resume, an official transcript, again select the job to apply for, answer job specific questions and submit your application.  Once you have finished the process, you should receive a message stating, "Successfully applied".  If you do not receive this message, then there has been a step not completed.  You will need to review your record. The position will be open for 30 days or until filled.  Please be advised that applications will periodically be considered, as such this position could be filled any time before the closing date.